Real corrections. Verified outcomes. Two shown below — more added as engagements are cleared for publication.
We don’t publish client names or identifying details. Engagements are confidential by design — every example is anonymised accordingly, with the financial outcome and the nature of the error preserved.
Some of the examples below were delivered by our team prior to SingNRG’s formation, working in UK and international markets — the same standard of verification applies regardless of when or where the work was done.
Example — acquired portfolio, incomplete records
A multi-site portfolio, inherited through acquisition, had no reliable record of what it was paying for. Site details were incomplete, suppliers were unclear, contracts were missing, and physical infrastructure didn’t match what was being billed.
A full audit of every site and every invoice found address errors, incorrect meter references, wrong equipment, excess capacity charges, and billing errors throughout.
Verified recovery: £218,000 (approx S$382,000) in credits and refunds, confirmed within the first year.
Example — paid for capacity that was never delivered
A client spent £126,000 (approx S$220,500) upgrading a site’s power supply to run new equipment. The upgrade was signed off as complete, and monthly billing reflected the full increased capacity — but the equipment wouldn’t run properly.
Investigation found the supplier had never actually delivered the upgrade. The client had been paying for double the capacity they were physically receiving.
Outcome: £63,000 (approx S$110,000) refunded by the supplier, and the shortfall corrected in full.